I had a bad experience in the hotline. Poor comprehension of agents kills your time. Worse their delivery time is 1 hr even if the servicing branch is just a stone away from my house. Indeed it was delivered an hour aftr. I asked the delivery man when was the message relayed to their store, 11:45. Thats 45 minutes after placing an order. The store immediately delivered to me in 15 minutes. Still Poor service overall due to the delay caused by the call center agent in their hotline. There should be proper training for these people.
3 comments:
mcdonald balibago is poor in delivery it takes hours for them to deliver my order
thanks for sharing. i'll jot this down so i won't be able to forget their delivery hotline #.
www.triciajoy.com
I had a bad experience in the hotline. Poor comprehension of agents kills your time. Worse their delivery time is 1 hr even if the servicing branch is just a stone away from my house. Indeed it was delivered an hour aftr. I asked the delivery man when was the message relayed to their store, 11:45. Thats 45 minutes after placing an order. The store immediately delivered to me in 15 minutes. Still Poor service overall due to the delay caused by the call center agent in their hotline. There should be proper training for these people.
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